Refund Terms for TORVALENITHO

Welcome to TORVALENITHO. We appreciate your business and strive to provide the highest quality products and services. Please review our refund terms carefully to understand your rights and the procedures in place.

1. General Refund Policy

All refund requests must be made within 30 days of the original purchase date. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Refunds

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• You must have a receipt or proof of purchase from TORVALENITHO.

2. Non-Refundable Items

Several types of goods are exempt from being returned:

• Perishable goods such as food, flowers, newspapers, or magazines.
• Intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
• Gift cards and downloadable software products.

3. Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Processing Refunds

• If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
• Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: TORVALENITHO, 123 Market Street, Suite 456, San Francisco, CA 94103.

5. Return Shipping

To return your product, you should mail your product to: TORVALENITHO, 123 Market Street, Suite 456, San Francisco, CA 94103.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

6. Contact Information

For more information about our refund terms, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided above.

Thank you for shopping with TORVALENITHO!